What to Expect

We are concerned about our environment and about having as little impact as possible, so we are a fully paperless practice and will communicate as needed through texts and email to keep you up to date and reminded of your animals’ recommended veterinary medical care. It is extremely necessary and required to fill out your information online from our website and to send us your animals’ medical history prior to your appointment. We will then be able to know who we are seeing and what care they need for their appointment. We may need to access your WiFi if you do not have cell service in your area just to allow our practice software to work and to complete financial transactions at the end. If this is a problem, let us know so that we can come up with an alternate solution. This is a 26 foot truck that will be arriving at your doorstep, so also let us know if there are any parking concerns.

You can expect a 30-45 minute appointment, longer if we are seeing multiple pets- which we would love to do! Please confine the pets being seen, before we arrive, into a small room so that they are available. This is important so that we can make the most out of our time together. Any animal wrangling will involve additional fees and not enough time to allow for the care they need.

Everyone will receive a care estimate after we discuss what each animal will be receiving for veterinary care at that visit. Some examples of prices to expect at each visit:

Call Fee

(This pays for fuel and truck maintenance costs)

  • $55 within 5 miles of our base in Sheffield (151 Miller Ave)
  • $65 within 5-10 miles of our base in Sheffield
  • $75 within 10-15 miles
  • $85 within 15-20 miles
  • $95 within 20-25 miles
  • Google map from our address to yours will help you figure out where you fall.

Exam Fee

$72 For the first pet and $65 dollars for each additional pet

Outside of Open Clinic Hours

If the day is too busy or you call too late in the day, you and your sick pet may have to meet us at our home base in Sheffield to be seen either before or after our daily mobile visiting hours. A $55 Off hour visit charge will be applied in addition to the exam fee and treatments and diagnostics performed on sick pets seen during those times.

Emergency Fee - During Open Clinic Hours

During open clinic hours, there will be an emergency fee of $100 if the daily appointment schedule is interrupted and other visits need to be rescheduled to see to an emergency situation. This is in addition the the call fee for your area, the exam, and any treatment charges.

We will strive to see any and all sick pets during operating hours – so call us immediately! If we can fit you into our daily schedule, there won’t be any additional emergency fee for us to come to you.

Emergency Care - After Hours

Due to the mobile nature and size of our veterinary clinic, we will be referring after-hour emergencies or any patient ill enough to be needing extensive surgery or 24 hr care to:

Veterinary Emergency Center
135 Dowd Avenue
Canton, Ct 06019

Phone: 860-693-6992
www.vecofcanton.com

This is a wonderful 24 hr emergency care facility that will be able to address your animal’s emergency needs, and then you can follow up that care with us once discharged.

Vaccinations

Vaccinations will typically range from $25- $35 per vaccine depending on the vaccine being given. We will list all exact charges for each vaccine, all other treatment charges, and medications to go home on the care estimate given at the time of the appointment- once we have discussed the health and needs of your pet.

Payment Options

All payments will be expected at the time of service. We are a small clinic with minimal employees and cannot bill for any service or medication. We will accept cash or credit. No checks will be accepted.

We would LOVE to schedule a visit to your office, apartment building, condo complex, cul-de-sac, etc. to see multiple pets and families during the same visit on that day. This will allow the call fee to be split up among the families being seen, and make it more affordable and convenient to everyone! Call us to set up! (What a great job perk veterinary care would be for your employees!!!) We would just need all the pet and client info beforehand so we know who we are seeing, who needs what kind of wellness care, and so we can schedule our day accordingly.

We will be setting up on Tuesdays rotating set locations in different areas to see clients and their pets without any call fee to help with costs, but still be convenient to your home. So stay tuned!! Call us if your business would like to host us and work with us on a Tuesday each month!!

Surgeries and Dental procedures will take place at our home base at 151 Miller Ave in Sheffield, Ma on Wednesdays. Drop off and pick up times before after surgery will be scheduled that day. This will be the only exception to our treatment at your doorstep philosophy. This is due to the fact that pre and post anesthesia patients need to be monitored carefully for a few hours after they wake up and be cared for immediately if any post-op complications arise. This allows us to group 2-3 surgeries together in a day to make it a more affordable and practical to schedule. We will make every effort to group dogs and cats separately on those days to reduce stress for all of our patients. This also ensures that all patients’ pain control is optimal prior to releasing them to their families’ care later in the day. Your pets’ safety and well being is our top priority!